Elevate Your Dining Experience

1. Acceptance of Terms

By accessing and using PlatePortal services, you accept and agree to be bound by these Terms of Service. If you do not agree to abide by these terms, please do not use our services.

2. Use License

Permission is granted to temporarily use PlatePortal's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or pricing is accurate, complete, or error-free.

4. Orders and Payment

All orders are subject to acceptance and availability. Payment must be received before shipment. We accept major credit cards and secure payment methods.

5. Shipping and Returns

Shipping costs and timeframes vary by location and product. We offer a 30-day return policy for unused items in original condition with packaging.

6. Limitation of Liability

PlatePortal shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Modifications

PlatePortal reserves the right to revise these terms at any time. Continued use of our services indicates acceptance of modified terms.

9. Contact Information

Questions about these Terms should be sent to: [email protected]

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

How We Use Your Information

• Process transactions and send confirmations
• Provide customer service and support
• Send marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Data Retention

We retain your information only as long as necessary to provide services and fulfill legal obligations.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence, subject to appropriate safeguards.

Contact Us

For privacy-related questions, contact us at: [email protected]

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation and access to secure areas.

Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookie Preferences

Third-Party Cookies

Some cookies are set by third-party services we use, such as analytics providers and payment processors.

Browser Settings

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Digital Millennium Copyright Act Compliance

PlatePortal respects the intellectual property rights of others and expects our users to do the same.

Notice of Alleged Infringement

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy under penalty of perjury

Designated DMCA Agent

PlatePortal Legal Department
2847 Valencia Street
San Francisco, CA 94110
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed material
• Statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

PlatePortal will terminate accounts of users who are repeat infringers in appropriate circumstances.

Response Time

We will respond to valid DMCA notices within 24-48 hours of receipt.

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data we hold.

Right to Rectification

You have the right to request correction of inaccurate personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data.

Right to Data Portability

You have the right to request transfer of your data to another organization.

Right to Object

You have the right to object to processing of your personal data.

Legal Basis for Processing

We process your data based on:

• Consent you have given
• Contract performance
• Legal obligations
• Legitimate interests

Data Protection Officer

For GDPR-related inquiries, contact:
Email: [email protected]
Subject: "GDPR Inquiry"

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your data appropriately.

Data Breach Notification

In case of a data breach affecting your rights, we will notify you and relevant authorities within 72 hours as required by GDPR.